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Volunteer Management for Emergency Response

May 8, 2020 @ 11:00 am - 12:00 pm

This live webinar will provide examples of ways in which local health departments are mobilizing and training volunteers to respond to COVID-19, along with best practices for training and managing volunteers for short-term and long-term activities related to emergency response in general.


Public health professionals responsible for working with volunteers of different professional backgrounds during times of emergency response.

Learning Objectives
  • Discuss best practices for managing volunteers during rapidly changing situations
  • Identify strategies for training volunteers for short-term and simple volunteer opportunities
  • Recognize different approaches needed to train volunteers for long-term and more complex volunteer opportunities

Enroll here.

  • Karla Black, PhD, MEP, PEM, Emergency Preparedness, Quality Improvement, and Workforce Development Coordinator at Kent County Health Department
  • Margaret Henderson, MPA, Lecturer in Public Administration, University of North Carolina School of Government
Continuing Education Credit

1.0 MCHES Category I CECH, Areas of Responsibility: 3.2.3, 3.2.4, 3.2.6

Certificate of Completion

The Michigan Public Health Training Center is a designated provider (ID# 99038) of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc.


The Region V Public Health Training Center is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31684 Public Health Training Centers ($924,899). This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by Region V PHTC, HRSA, HHS or the U.S. Government.


May 8, 2020
11:00 am - 12:00 pm
Event Category: