Systems thinking provides a framework for identifying and addressing the underlying causes of complex problems. This approach minimizes responding to problem symptoms and the associated unintended consequences of quick fixes.
This training will provide an overview of key concepts and specific tools for use with a systems thinking approach.
- Define Systems Thinking and describe its application in understanding and resolving complex problems.
- Explain three Systems Thinking tools (the Iceberg, System Archetypes, and Belief/Action/Results (BAR) framework).
- Apply these Systems Thinking tools to an important issue in your workplace.